square-questionFAQs

General

chevron-rightWhat is Aliens?hashtag

Aliens is a decentralized trading platform with an integrated wallet, built for onchain speed, simplicity, and control.

It lets you discover tokens, trade instantly, and manage your portfolio, all in one place. Every trade executes directly onchain, while your assets remain fully secured in your wallet.

Aliens is non-custodial, meaning you always control your keys and funds. It’s the fastest way to trade onchain, with full ownership and transparency.

chevron-rightIs Aliens decentralised and non-custodial?hashtag

Yes. Aliens is a decentralized, non-custodial trading platform built for onchain speed and control. Trades execute directly onchain, and your assets always stay under your control.

chevron-rightWhich blockchains does Aliens currently support?hashtag

Aliens currently supports the Solana blockchain for trading, wallet management, and token discovery. We’re actively working to expand multi-chain support, so you’ll soon be able to trade across additional networks directly from the same interface.

chevron-rightHow secure is Aliens?hashtag

Aliens is built with non-custodial architecture, meaning your assets never leave your control. All trades execute directly onchain, and your private keys are securely encrypted and accessible only to you through your connected login (e.g., Google, Phantom, or Telegram).

We also use industry-standard encryption and secure key-management infrastructure to ensure that your wallet and data stay protected at all times.

chevron-rightCan I buy crypto directly through Aliens?hashtag

Not yet. At this stage, Aliens doesn’t support direct crypto purchases through third-party providers. To start trading, you’ll need to deposit crypto directly into the wallet created for you on Aliens.

Support for buying crypto within the platform will be added in a future release.

chevron-rightWhich countries are supported? hashtag

Aliens is available in most regions worldwide, except in restricted jurisdictions listed in our Terms of Use. If your country is on the restricted list, you may not be able to access or use certain features of the platform.

Account & Access

chevron-rightHow do I sign up to Aliens?hashtag

You can log in using email or any of the supported platforms such as Google, Phantom, or Telegram. Simply click your preferred option on the sign up screen and follow the prompts.

chevron-rightHow do I reset my password?hashtag

If you signed up with an email and password, you can reset your password directly on the login screen by clicking “Forgot Password”. Follow the link sent to your email to create a new one.

If you signed up using a third-party login (such as Google, Phantom, or Telegram), your password is managed by that platform. To regain access, you’ll need to reset your credentials through that service instead.

Aliens never stores or manages passwords for third-party logins.

chevron-rightWhere can I find my Recovery Key?hashtag

Your Recovery Key can be found in your Account Settings.

  1. Open Aliens and click your profile icon in the top-right corner.

  2. Select Account Settings.

  3. Under Recovery Key, click “View Recovery Key.”

  4. You’ll be asked to verify your account (e.g., via Google login).

  5. Once verified, your private seed phrase will appear.

⚠️ Important:

  • Do not share your Recovery Key with anyone.

  • Only view it if you are exporting or backing up your account.

  • Anyone with this key can access your wallet and funds.

Community & Updates

chevron-rightWhere can I find official announcements or updates?hashtag

All official Aliens announcements are shared on our verified social channels:

  • X (Twitter)

  • Discord

  • Telegram

Follow these channels to stay up to date with new features, beta updates, and important product news.

chevron-rightHow can I share feedback or feature requests?hashtag

We’d love to hear from you. You can share feedback or feature ideas directly through our community channels on:

  • Discord — for discussion and feature suggestions

  • Telegram — for quick feedback and community support

Your feedback helps shape the future of Aliens.

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